Ola Cabs Reviews

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New Reviewer

Negligence of ola

We tried calling ola custoner care but no response..the ola driver took cash and has not yet updated , and customer care negligence cant be tolerated ,tried calling numerous times but no response
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ID
#2990236 Review #2990236 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
Pros
  • Double charging
Cons
  • Customer care sucks they do not have solutions
Preferred solution
I paid cash to driver and it shows payment due
New Reviewer

Payment done in cash still showing pending

I am facing the same problem again as I have done the payment of rs.100 in cash but the app. is showing that my payment is pending
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ID
#2990179 Review #2990179 is a subjective opinion of poster.
Pros
  • Already paid in cash
Cons
  • Refund helping lines are worst refund not done
New Reviewer

For payment related issues

Actually I paid cash payment to Ola driver on 1st October 2021 but Ola app shows to me pending payment.
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ID
#2990156 Review #2990156 is a subjective opinion of poster.
Pros
  • Useless
Cons
  • Wrong payment charged
Preferred solution
Don't show pending payment again

Unable to end my ride due to app issues

tried to call customer care and end our ride, after 1.30 hr a call got connected and w sorted it....if we are in hurry to go somewhere how we could handle this situation? no quick response of customer care....
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ID
#2990132 Review #2990132 is a subjective opinion of poster.
Location
Chennai, Tamil Nadu
New Reviewer

Driver took double money

WtfPhone number not working ....pissed offf!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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ID
#2990111 Review #2990111 is a subjective opinion of poster.
Loss
$570
Preferred solution
Full refund
New Reviewer

Complaints about payment

After ola drive again showing on screen pending due...of same amount which already we paid . Recently we paid 150 rs to driver. But again it showing as die on screen.. Y.day we travelled unpaid 103 rs to driver again it showing pending on screen.. Please check and revert 150 rs. Showing pending on screen resolve ple
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ID
#2990026 Review #2990026 is a subjective opinion of poster.
Pros
  • Too much charge for fare
Preferred solution
Full refund

Very bad service

My payment issue masses 314 and bill pay 548 no castamar cear respond my no 981028**** pls call back
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ID
#2990006 Review #2990006 is a subjective opinion of poster.
Location
Noida, Uttar Pradesh

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Verified Reviewer
New Reviewer

Paymwnt issues

I paid cash for the trip but it shows payment is pending . Plz rectify . I cant do further bookings. This is the second time in this month.
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ID
#2989974 Review #2989974 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Payment issue

I have paid the amount for my ride but its showing pending to me. Here below are the details of my ride. CRN-564130**** Date &Time- october 4th- Monday, 6:37 PM. Driver Name- K.Venkateshwar Rao Vechile- Mini-silver Indica Pickup Location-Sainagar Road Numeber 1 Bustop, Road Number 1, Nagole, Hyderabad. Drop Location-13-3-756/15 Ranganathnagar,Imam Pura, Hyderabad. Payment type:-Cash. Total Bill-255.
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ID
#2989951 Review #2989951 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
New Reviewer

Payment issue

I booked ola auto and we are in the way to your location and in the middle of the jounery auto tyre got punctured Auto driver dropped in the middle of the road and asked for payment till the distance we travelled. I paid payment rs.100 But when tried to book another ride app asking fro payment again.
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ID
#2989918 Review #2989918 is a subjective opinion of poster.
Location
Hyderabad, Telangana
New Reviewer

I colsed my pay payment but shows pending

I have traveled chennai perungalathur to porur , i have paid amount 426 and some toll amount total 530 by cash , but in my ola app shows pending amount in my account, i cant able to understanding why this kind of issue, i tried to call and inform driver he is simply said wrong no
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ID
#2989911 Review #2989911 is a subjective opinion of poster.
Location
Chennai, Tamil Nadu
New Reviewer

It is asking me payment dues

I was in delhi 2 days before i paid Rs 490 cash still i am getting message for due Rs 540 .how can be when ever i book i paid cash .why you stop my service Rakesh Bajaj Kolkata 700029
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ID
#2989894 Review #2989894 is a subjective opinion of poster.
Preferred solution
Wrong demand for dues amount

Need clarification on pending payment

I have paid the amount by cash but it is still showing not paid.you can ask the driver to clarify. I want my app to start again or else I will uninstall
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ID
#2989860 Review #2989860 is a subjective opinion of poster.
Location
Navi Mumbai, Maharashtra
Pros
  • Money is dubale payment
Preferred solution
I have paid the amount but still it shows unpaid and I am unable to book a cab again

Complaint regarding booking

I have paid my amount still the app is showing my payment is due the driver has taken the cash and still its showing Pls look forward to my complain asap
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ID
#2989856 Review #2989856 is a subjective opinion of poster.
Location
Gurgaon, Haryana
New Reviewer

On 18 Aug 21 I booked an OLA for Hotel Park Plaza. Chennai OMR and paid the fare through debit card but the OLA Cab did not reach to pick up and the money was also not refunded back to my accountbut

On 18 Aug 21 I booked an OLA for Hotel Park Plaza. Chennai OMR and paid the fare through debit card but the OLA Cab did not reach to pick up and the money was also not refunded back to my account
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ID
#2989769 Review #2989769 is a subjective opinion of poster.
Loss
$456
Preferred solution
Full refund