ARUN KUMAR J Ysh

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Fare break up

I requested for fare breakup but didn't receive the same and instead was mailed a procedure but the same didn't work as I didnot get the OPT to login in my OLA Post Paid Account. I tried customer care number but could not be connected. An information which should be avalibale and which should be provided has been denied. Very sorry state of affair in OLA.
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Preferred solution: Break up of fare paid

Gaurav Oei

Dubble payment

Hum jab ride book ki tho payment mode cash tha but phir humne 4 min pending thi tho payment mode change kar UPI kar diya or payment kar di goggle pay ke dwara 236 rs but driver bola payment nhi aayi or humhare pass se deduct ho gayi phir humne duwara payment Kari driver ke dwara diya gaya QR code per 236 rs
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Loss:
$236

Preferred solution: Full refund

Anonymous
map-marker Puducherry, Union Territory Of Puducherry

This account blocked, why??

I need to know why my account blocked Why no one called from customer care for feedback Without intimation how the account can be blocked
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Regina M Qei

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Ola cab driver is asking extra money

Ola Cabs - Ola cab driver is asking extra money
KA01AN1775 his name is venkatarama is called me and asked me the drop location.. For me it is showing 116 rs but tge drivwr is aaking 200rs
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Preferred solution: Apology

Anonymous
map-marker Lucknow, Uttar Pradesh

I am being charged for canceling a ride which has never been done by me .

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I wa still searching for the taxi and was checking the charges but I was charged a cancellation fee of Rs. 50 . This has happened twice. I refuse to book any cab from you unless this charge is removed. Thanks.
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Dattatray S Zfk

We have forgotten our bags in the Ola cab

We are calling the driver, but he didn't answer, so we request you to please help us to return our bags which we have missed in the cab. Regards Dattatray Shivle 986725****
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Preferred solution: Missed Bags

Sneha R Vlu

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I have paid amont 2 times

Ola Cabs - I have paid amont 2 times
Today morning I booked a ride from kphb to tankbund with the amount of 107. But accidentally I send the amount of 1073 instead of 107.
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Loss:
$12
Pros:
  • I dnt have any benefits
Cons:
  • I dnt have anything

Preferred solution: Full refund

User's recommendation: Don't book in ola

Kayala P

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Verified Reviewer

past one week back i am taking electrical bike...

past one week back i am taking electrical bike after that bike battery was not working then i am return back in that time immediately my account is not working then i am not able to get it then please suggest me in that application i want to change my bike number that it.
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Deeba S Gvs

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Driver not letting me as I ve paid to Ola directly

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Ola Cabs - Driver not letting me as I ve paid to Ola directly
Driver is not letting me go asking for cash but I ve already paid Ola directly no I m pissed off its mid night he is not letting me go I m alone please do some thing the vehicle no kAc 5348
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Preferred solution: Apology

Ved Ota

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Verified Buyer

Extra rental by driver

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Ola Cabs - Extra rental by driver
Ola Cabs - Extra rental by driver - Image 2
During booking charges shown was Rs. 243 and after ride I pay Rs. 243, via UPI as requested by driver. But after some time found bill of Rs. 160. So I request you to refund the gap.
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Loss:
$83

Preferred solution: Full refund

Manimala N

The postpaid bill gate higher without any reason, While I didn't used the certain amount for ride.

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1st time postpaid amount get higher after booking cab, for 2km the ola 185rs, I don't know how the fare get increased suddenly.
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Loss:
$65

Preferred solution: Price reduction

Shahul H Ywc

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Driver harrasment to customer

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Ola Cabs - Driver harrasment to customer
Ola Cabs - Driver harrasment to customer - Image 2
Driver is asking high amount compare to the order ola have shown,and he wanted us to cancell the order, he is speaking rude to us
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Preferred solution: Apology

Nithyanandham S

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Reg: Driver asking payment after company paid the amount

Ola Cabs - Reg: Driver asking payment after company paid the amount
Ola Cabs - Reg: Driver asking payment after company paid the amount - Image 2
Hi Sir, Yesterday I was booked the vehicle for rental(8 hrs package) and the amount was paid through Ola on a corporate profile. CRN816659**** The driver account was blocked and he is again asking the payment. Kindly sort out the issue Regards, Nithyanandham 960013****
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Loss:
$3539

Preferred solution: Driver payment

Sumit M Noc

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| map-marker Kolkata, West Bengal

No helpline nombor ola cab

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Ola Cabs - No helpline nombor ola cab
Ola Cabs - No helpline nombor ola cab - Image 2
Not pay customer ...No any help ola helpline nombor ola cab any problem face car owner and driver so plz ola cab help line nombob open in kalkata 24x7
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User's recommendation: Not pay customer diver face problem

Kamal S Bog

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I have a complaint

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Updated by user Dec 30, 2023

No response from Ola as yet on 31st Dec 24

Original review Dec 30, 2023
The driver accepted the ride on 29th Dec and when he reached our hotel (Fortune Inn, Heritage Walk, Amritsar)we loaded our luggage He then mentioned that if it is cash payment only then he will go further with the ride. We had tongo through so much inconvenience and his stubbornness leading to unload our luggage and wait for another booking. We were late to the airport because of this behavior Ola needs to take note of this
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Loss:
$10
Pros:
  • Ola driver tottly frod
  • Dribers cancell rides and demands for cash
Cons:
  • Rude driver
  • No customer care calls or support
  • Payment method are not correct

Preferred solution: Apology

User's recommendation: Pls make sure that the driver accepts card payment which is part of the Ola App booking process

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