Ola Cabs Reviews

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driver ola ride payment cash cab money amount issue book
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Complaint regarding booking

I have paid my amount still the app is showing my payment is due the driver has taken the cash and still its showing Pls look forward to my complain asap
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ID
#2989856 Review #2989856 is a subjective opinion of poster.
Location
Gurgaon, Haryana
New Reviewer

On 18 Aug 21 I booked an OLA for Hotel Park Plaza. Chennai OMR and paid the fare through debit card but the OLA Cab did not reach to pick up and the money was also not refunded back to my accountbut

On 18 Aug 21 I booked an OLA for Hotel Park Plaza. Chennai OMR and paid the fare through debit card but the OLA Cab did not reach to pick up and the money was also not refunded back to my account
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ID
#2989769 Review #2989769 is a subjective opinion of poster.
Loss
$456
Preferred solution
Full refund
New Reviewer

Ola drivers are asking cash only

They ask only cash else they cancel the ride. They argue why you can't carry cash. Next time... I will record the call and any misbehaving will not be good. I will report the same to government officials
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ID
#2989666 Review #2989666 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Paid cash, but aking to pay online again

Paid cash for today trip but again ola app asking for payment to proceed further booking.please check and do needfull
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1 comment
#2080619

Were you able to get help?

ID
#2989660 Review #2989660 is a subjective opinion of poster.
Loss
$106
Preferred solution
Full refund
New Reviewer

I HAVE PAID CASH BUT STILL DUE BALANCE

I had taken a ride last month and had paid the driver fare in cash 241 but it's still showing amount due and I am not able to use Ola services. Please look into this and solve the issue asap. Thank you
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ID
#2989655 Review #2989655 is a subjective opinion of poster.
Preferred solution
Query resolved

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Verified Reviewer
New Reviewer

Driver took cash and app shows pending payment

How difficult is it to get through this customer support! The driver took cash and it's all paid why on earth do I have to pay online now.
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ID
#2989654 Review #2989654 is a subjective opinion of poster.
Cons
  • Sometimes cheated by drivers
  • Bad service
  • Not able to contact customer care
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Cancellation fee charged incorrectly

I had use ola ride on 16 of October,as I checked my ride amount was 111 before ride completed,but as my ride completed,driver asked about 161 rs,when I asked about extra 50 rs ,than he told me it's ride ride cancellation charges.but I didn't cancel any ride from my side..so why wrong cancellation charges takes by me..I want my money back
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ID
#2989601 Review #2989601 is a subjective opinion of poster.
Location
Ahmedabad, Gujarat
Loss
$50
Preferred solution
Full refund
New Reviewer

963637****

Payment issues I have paid my last second ride in cash Rs 130 , and I have paid online payment Ra 129.
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ID
#2989559 Review #2989559 is a subjective opinion of poster.

Ola cabs is not working towards my issue

Ola is not responding towards my issue plzzz try to contact the customer if possible this is the 4th time I'm writing complaint
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ID
#2989549 Review #2989549 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
New Reviewer

Paid in cash but shows pending

When I booked OLA CAB ...driver called me, and he prayed for cash..I agree with that..then he came and dropped us...and I charged in cash..but today I used OLA app and app show me pending amount
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ID
#2989546 Review #2989546 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Showing pending payment, I have paid

No response from customer service of OLA I need to know the reason for this n wanna refund my money back
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ID
#2989538 Review #2989538 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Refund

I have booked an cab then i reached at my destination the ride was paid online then driver got cash also from me

User's recommendation: Bad drivers.

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ID
#2989478 Review #2989478 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
New Reviewer

Driver took cash but not update in portal

Driver took cash for ride and did not update the portal and I am being charged again No customer care no. For complaints No one is resolving the problem
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ID
#2989476 Review #2989476 is a subjective opinion of poster.
Preferred solution
Apology
New Reviewer

I was charged in cash but on app it still showing pending

My payment method was on gpay but at the time of completion of ride my gpay was not working hence I paid in cash to the driver. But still on app it is showing that the payment is pending from my side and will deducted in next booking. Please look in to the matter and resolve the issue.
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ID
#2989472 Review #2989472 is a subjective opinion of poster.
Location
Nagpur, Maharashtra
New Reviewer

We have issue in my last ride

Last time we have travel chennai to Airport and i have pay him, but now show the due payment, so please clear the due in my accounts, bcoz i am facing the problem to others booking.
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ID
#2989415 Review #2989415 is a subjective opinion of poster.
Pros
  • Ola cab booking online payment but show is pending
Cons
  • Customer care not support
Preferred solution
Price reduction