Ola Cabs Reviews

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Ola app is not working in my phn

Bad service app app is not work my phone
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ID
#1792589 Review #1792589 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
Service
Ola Cabs Customer Care

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New Reviewer

My ola cab cancelled by driver

today i.e.14/02/20 at around 1.00 pm i have booked a ola cab for going to khanna cimema in shyambazar area kolkata to 67, diamond harbour road.at this moment i have got a otp and vehicle details WB-19H-5822.but unfortunately the driver jitendra cancelled my trip and got a message from you the trip has cancelled and rs 50 will be deduct from your next ride.my point is i am not cancelled my trip.totally work done by the driver.i am not responsible for that.i may request you please refund that amount as early as possible.driver's behaviour is too much bad.please take necessary legal steps against that driver.
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ID
#1792574 Review #1792574 is a subjective opinion of poster.
Service
Ola Cabs Vehicle Driver
Pros
  • Good service
Cons
  • Refund money prosecess
Loss
$50
Preferred solution
Full refund
New Reviewer

Resolved: Payment issue

Update by user Mar 15, 2020

Encouraging. Thanks

Original review posted by user Feb 14, 2020
Payment made in cash Rs. 135 to driver who asked me to make in cash yesterday ie 13 Feb 2020, at 11.00 pm, travel from BANGALORE majestic railwaystation to mango hotel rajanika nagar, besveshwar nagar. At same time Ola money post paid money also , kept to credit for the same, rs.135. Hence pl arrange to regularise to get back money from driver and add in my ola money.
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Resolved
ID
#1792539 Review #1792539 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
New Reviewer

I want to complaint on a driver

Ola Cabs - I want to complaint on a driver
Ola officials do not response
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ID
#1792481 Review #1792481 is a subjective opinion of poster.
Location
Kolkata, West Bengal
Preferred solution
Let the company propose a solution
New Reviewer

Very bad app their is no provision for call in helpline number

I have paid extra as cancellation fee to my driver but than also it was showing extra amount in my app
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ID
#1792447 Review #1792447 is a subjective opinion of poster.
Pros
  • Care number
Cons
  • Could not able to contact customer care number
Loss
$50
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Unprofessional attitude of drivers

This is the tenth time I am facing the problem. The drivers in Kolkata, West Bengal are just refusing customers by asking the drop location, arguing with customers for not paying cash,etc. I Want the company to take steps against these non sense drivers and make their customer support user friendly.
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ID
#1792438 Review #1792438 is a subjective opinion of poster.
Location
Pune, Maharashtra
Service
Ola Cabs Vehicle Driver
Preferred solution
I need trained drivers in Kolkata

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New Reviewer

They charge you from Ola money without permission

Ola Cabs - They charge you from Ola money without permission
I was charged twice for my ride and its been 9 days but my money has not been reversed. I had called them many a times but to no avail. Its very difficult to get through their customer support too and when you file complaint theoughthe app it doesnt go through either
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ID
#1792264 Review #1792264 is a subjective opinion of poster.
Service
Ola Cabs Customer Care
Cons
  • Customer care is pathetic
Loss
$791
Preferred solution
Full refund

Drivercrelated

I wa asked to pay in cash to the parking authorities, the parking charges (Rs.120) CRN 470648****, in addition to the fare for Ola ride (Kali Peeli) from Airport. I was told that this is the ' practice' as for as Kaali Peeli is conerned. In other services like Ola Mini, Micro or Premium etc., the c parking charges are not charged separately.
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ID
#1792240 Review #1792240 is a subjective opinion of poster.
Location
Mumbai, Maharashtra

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New Reviewer

Please check ola app before paying to cab driver.

No response on giver mobile phone.
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ID
#1791563 Review #1791563 is a subjective opinion of poster.
Pros
  • More cars
Cons
  • Customer service and refund policy
  • Customer care is pathetic
  • Double charge by driver
Loss
$416
Preferred solution
Full refund
New Reviewer

Persona reason

We r waiting at airport from last half hr and driver is nt coming. This is disgusting.
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ID
#1791515 Review #1791515 is a subjective opinion of poster.
New Reviewer

Solve my problem

Ola Cabs - Solve my problem
Not sending payment, it showing money transfer in my account,but there is a no transfer we're showing
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ID
#1791492 Review #1791492 is a subjective opinion of poster.
Location
Pune, Maharashtra
Loss
$2000
Preferred solution
Full refund
New Reviewer

Need a clarity on ola money

You don't want to assist then say you don't want to help. Please don't waste time. Call me back if you want to help me 809522****
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ID
#1791401 Review #1791401 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
New Reviewer

I need to pay an outstanding amount but i am not able to. Call me asap

Nothing happened the lines are all busy what the *** is this. I need someone tocall me now if you want me to pay your outstanding amount
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ID
#1791302 Review #1791302 is a subjective opinion of poster.
Cons
  • Customer care is pathetic

Very worst service

Ola Cabs - Very worst service
I booking the taxi today but driver wrong location going then I called he asking OTP i am not given you coming picked up me then I give you. Then he asked more many Then he said otherwise you cancel the booking. After that i cancel the booking then he calling he speak very very worst bad words mother *** like this bad words. Nearly I check police station complained given like I say then my friend told me nothing writing review then they'll action taken.driver details. Name is karthikeyan Vechile no. TN 09 CJ 0675
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ID
#1791301 Review #1791301 is a subjective opinion of poster.
Location
Chennai, Tamil Nadu
Service
Ola Cabs Vehicle Driver
New Reviewer

Never trust

No response on time without any information account is blocked and unable to pay the due amount charges are getting added to the pending amount
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ID
#1791205 Review #1791205 is a subjective opinion of poster.
Product
Ola Cabs Account
Preferred solution
Let the company propose a solution