Ola Cabs Reviews

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New Reviewer

Money problem

18 Sept I booked OLA rickshaw. I paid the fair is cash, but you show the online payment. But I'm already paid in cash. Show why I paid again money...please resolve the problem... your costumer care no is not valid
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ID
#2992392 Review #2992392 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
New Reviewer

Paid in cash still showing due

I have paid cash to auto driver still getting payment due message. I have already paid so please look into it
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ID
#2992368 Review #2992368 is a subjective opinion of poster.
Preferred solution
Payment due though I have paid
New Reviewer

Ola complaint calling:+ 98'27'14'249'3:;;+ booking showing is pending please help 0,8617,562,913Allah supporting refund my amount and application not accept.. .

Ola complaint calling:+ 98'27'14'249'3:;;+ booking showing is pending please help 0,8617,562,913Allah supporting refund my amount and application not accept.. .Ola complaint calling:+ 98'27'14'249'3:;;+ booking showing is pending please help 0,8617,562,913Allah supporting refund my amount and application not accept.. .Ola complaint calling:+ 98'27'14'249'3:;;+ booking showing is pending please help 0,8617,562,913Allah supporting refund my amount and application not accept.. .

User's recommendation: Ola complaint calling:+ 98'27'14'249'3:;;+ booking showing is pending please help 0,8617,562,913Allah supporting refund my amount and application not accept.. .

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ID
#2992340 Review #2992340 is a subjective opinion of poster.
Loss
$1999
Preferred solution
Full refund
New Reviewer

Billing complaint

SleepyI paid cash on my last drive on 7oct but it showing online payment is pending. Please check it and make it clear as soon as possible
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ID
#2992333 Review #2992333 is a subjective opinion of poster.
Preferred solution
Price reduction
New Reviewer

Report Issue

Since last 3 ride I paid amount at ride time by cash but show pendency in my appthats why I am unable to book ride
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ID
#2992332 Review #2992332 is a subjective opinion of poster.
Loss
$200
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

OLA PAYMENT ISSUE

Hi Team, I completed a trip on 18 September 2021 and the fair was 190. I already made the payment to the driver via cash. I was not using the application that is why I have not seen the issue. Now, it is been one month and I tried to book a cab where I can see that the payment is showing still outstanding. I contacted the driver Md. Islam as well for this issue but he is saying that this is the issue from ola company and he asked me to contact customer care. Please fix this issue so that I can book cab once again. I am not going to pay this 190 rs amount which has been already paid. If the issue is not fixed then I will stop using OLA from now. Thank You ROHIT SINGH

User's recommendation: Do not use OLA.

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ID
#2992315 Review #2992315 is a subjective opinion of poster.
Loss
$190
New Reviewer

Paid cash but showing in app as due

My visit of 16th Oct. CRN 567601**** I paid cash rs 874.00 to driver but still showing unpaid. As I could not online.
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ID
#2992311 Review #2992311 is a subjective opinion of poster.
Location
Kolkata, West Bengal
New Reviewer

Payment.issue

I booked a ride with cash payment, but driver said that please do the cash payment and made the cash payment and ride ends but after that I got the message from ola that your ride fair is due ..
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ID
#2992276 Review #2992276 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

About payment of a trip

I have paid my amount 228 for my last trip to driver.but i'm recieving message it is in pending that i want to pay through online , i paid that amount to auto driver so please clear my pending.
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ID
#2992244 Review #2992244 is a subjective opinion of poster.
Location
Chennai, Tamil Nadu
New Reviewer

My complaint is still not resolved

On 21/10/2021 at 6:53am i had take Ola Auto from chennai central railway station to Embassy Residency Cheran Nagar. I had made my payment to the driver. But its showing payment pending. Kindly do the needful
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ID
#2992240 Review #2992240 is a subjective opinion of poster.
Location
Chennai, Tamil Nadu
New Reviewer

Payment is done but not reflected

Payment of my ride is done, but it's reflecting due on Ola app. And because of this I'm not able to book another ride.
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ID
#2992233 Review #2992233 is a subjective opinion of poster.
Preferred solution
Payment is done, but reflecting pending
New Reviewer

Payment

Original review updated by user Oct 20, 2021
I've already payed for the trip I took. After that they are charging me 120 rupees. Is it a joke everytime I've to pay without any reason. 10-20 rupees is fine but what is rupees 120? When I already payed the driver in cash. People don't have trees producing money so ola company needs to think thrice before charging. If this continues I'll never access ola and will definitely suggest my family friends and people around me not to avail Ola. And also they don't have a customer care service we cannot even contact to the customer care.

User's recommendation: If this continues I'll definitely suggest people around me not to use ola any further. It's horrible.

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ID
#2992220 Review #2992220 is a subjective opinion of poster.
Pros
  • Take dobule money froude behaviour of driver
Preferred solution
I've charged even after full payment.
New Reviewer

Already paid cash to my driver

I paid the driver by cash a fare of 154/- Rupees towards my last ride. But, I'm notified through sms to make the payment online.

User's recommendation: Confirm with the driver to close the ride you are paying by cash.

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ID
#2992219 Review #2992219 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Paid already to the driver

Already ride fare paid but showing balanc &;;; asking to pay before booking new ride otherwise it will be added to the new ride fair Find attached gpay receipt
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ID
#2992201 Review #2992201 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No resolution till date inspite of multiple reminders

Nothing done by ola. Noome contacted me either. The customer care is useless nd disconnectd the call post hearing issues. No solution till nowNothing done by ola. Noome contacted me either. The customer care is useless nd disconnectd the call post hearing issues. No solution till now
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ID
#2992193 Review #2992193 is a subjective opinion of poster.
Loss
$200
Preferred solution
Full refund