Contact Ola Cabs Customer Service
How to Reach a Person at Ola Cabs
Verified Contact Information
-
+91 806 735 0900
Customer Service:
-
+91 804 665 5300
Ola Cabs Emails:
Media
security@olacabs.com
Ola Cabs Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Ola Cabs Phone Number
+91 806 735 0900
Average Hold Time
From 3 to 5 minutes
Most Popular Ola Cabs Email Address
security@olacabs.com
Ola Cabs Live Agent Availability
45% of callers successfully reach a real person
Issue Resolution Rate
Low (20% reported full resolution)
Ola Cabs Customer Service Rating
3.7 out of 5
Call Volume by Day
View full overview ›
Ola Cabs Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Ola Cabs Phone Number | +91 806 735 0900 |
| Average Hold Time | From 3 to 5 minutes |
| Most Popular Ola Cabs Email Address | security@olacabs.com |
| Ola Cabs Live Agent Availability | 45% of callers successfully reach a real person |
| Issue Resolution Rate | Low (20% reported full resolution) |
| Ola Cabs Customer Service Rating | 3.7 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 94% phone, 6% email |
| Common Reasons for Contact | Account, request for information, payments and charges |
| Customer Effort Score | High Effort |
| Prepare before the call to Ola Cabs | First and last name, phone number or email |
Call Volume by Day
Contact Information
Ola Cabs Website:
Ola Cabs Help Center:
Corporate Office Address:
ANI Technologies Private Limited
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road
Bengaluru,
Karnataka
560034
India
Other Info (opening hours):
Other Location:
Maruthi Infotech Center,
A Block - 5th floor
Challaghatta,
Bengaluru, 560071
Fax:
+9108067350904
Summary of Ola Cabs Customer Service Calls
380K
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
20%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ola Cabs?
Payments and Charges Question:
- “Extra money charged”
- “I have been charged twice”
- “Ola driver give me extra charges”
Account Question:
- “My ID is not activate please check”
- ““I have tried logging in 5–6 times, but I keep getting the same error and I’m unable to access the ap”
- “Subscription ishue”
Request for Information Question:
- “Driver related issue”
- “Inquiry”
- “Allready ride pement share to driver, but driver speak its have no cash pement in driver for cNg”
Product/ Service Question:
- “Car attech on ola prime plus”
- “Driver complaint”
- “Complaint about last ride”
Activation/ Cancellation Question:
- “Want to activate prime plus”
- “Driver cancelled the ride because uber driver said so and charged money for the ride”
- “Cancel cab”
Shipping and Delivery Question:
- “My package is in a auto receive my package”
- “Lost parcel in auto”
- Delivery issue
Staff Question:
- “Poor ola services”
- “Services”
- “Not service in ola”
Website/ Application Question:
- “App related”
- “Ola app related”
- “Ola partner app not working”
Refund Question:
- “Refund”
- “Refund money not yet come”
- “Refund money”
Return/ Replace Question:
- “Mani problem returns”
- “I have changed my city”
- “Change the city”
Employment Question:
- “Driving job”
- “Job”
- “For job shake”
Cards Question:
- “Unable to add card”
- “Id card com Oder”
- “Vachal rc card not”
Other Question:
- “Id open”
- “I am new joining in cab driver”
- “Issue with last ride”
Compare Ola Cabs Customer Service To
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Ola Cabs