Contact Ola Cabs Customer Service
Ola Cabs Phone Numbers and Emails
Customer Service:
-
+91 806 735 0900
-
+91 804 665 5300
Ola Cabs Emails:
Ola Cabs Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ola Cabs Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Ola Cabs is 918067350900. 60% of consumers used this number to address their issues and concerns. Meanwhile, 45% of users reported contacting a real person successfully by dialing the phone number 918046655300.
The average hold time is from 3 to 5 minutes. The longest wait times are on Saturday, while the shortest are on Thursday.
Be prepared for the call as Ola Cabs may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ola Cabs Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Ola Cabs is 918067350900. 60% of consumers used this number to address their issues and concerns. Meanwhile, 45% of users reported contacting a real person successfully by dialing the phone number 918046655300.
The average hold time is from 3 to 5 minutes. The longest wait times are on Saturday, while the shortest are on Thursday.
Be prepared for the call as Ola Cabs may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call Ola Cabs mainly because of account, request for information, payments and charges.
20% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Ola Cabs is security@olacabs.com. 97% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Ola Cabs Website:
Ola Cabs Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Maruthi Infotech Center,
A Block - 5th floor
Challaghatta,
Bengaluru, 560071
Fax:
Ola Cabs Customer Service Reviews
I recently took an Ola ride for a distance of around 14 km, and the initial fare shown was 366. However, at the end of the ride, I was shocked to see the total amount as 1210, with the distance falsely showing as 39 km!
I was charged almost 4 times the expected amount, even though the actual route and distance were much shorter.
To make matters worse, there was no proper way to contact customer careonly an unhelpful chatbot. The phone number provided was also switched off.
This experience was highly disappointing and unfair.
Ola seriously needs to fix these fare discrepancies and improve customer support. Until then, I would think twice before using this service again.
How Good is Ola Cabs's Customer Service?
Needs improvement.
PLZ CALL ME 044916****
May problem not Sol
It was good in Bangalore but coimbatore ola is a disappointed
OLA was very reliable past two year back but now it is not interested in customer satisfaction. Drivers cancel rides frequently in the name of late payment at your end. Also, some of the drivers prefer to make private trips for cash payment.
no response and my querry dated 09.10.22 is unsresolved. My ride dated 09.10.22 is not closed and I could not get invoice.
Summary of Ola Cabs Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ola Cabs?
Payments and Charges Question:
- “Extra payment”
- “Payment missing”
- “I paid via Paytm to olacab, however payment not received by the driver. Payment again made in cash..hence twice payment made”
Account Question:
- “Can't login as partner”
- “Otp not recived”
- “Subscription ke naam per Dhokhadhadi chal raha hai”
Request for Information Question:
- “Ride related”
- “Enquiry”
- “Ride update issue”
Product/ Service Question:
- “Complain of driver for high charge”
- “Food delayed”
- “AC not working”
Activation/ Cancellation Question:
- “My Ride cancelled by customer but still showing in my ac”
- “Cancellation charge wrongly charges”
- “Cancellation”
Shipping and Delivery Question:
- “I have not received coupon for the extra money charges”
- “Misbehave by delivery boy”
- “Wrong location”
Staff Question:
- “I took ola service from patrakar colony Nagpur to Airport, I paid online but it was processing, then I paid by cash to the driver . Driver said that i will get the processing money back but it got deducted and no refund. Kindly support.”
- “I am unable to book Ola Car and Auto Services as it mentions that your number has been blocked reasons not known Please open my Cell Number to avail Ola Services”
- “Auto drivers rude”
Refund Question:
- “Refund amount”
- “Refund”
- “Refund amount of 125 Ola showed the wrong route and didn't took us to right destination”
Website/ Application Question:
- “App not working”
- “App is not working”
- “My app is not working”
Return/ Replace Question:
- “Todays first ride . I called to cce and she said she initiated return and I will get double amount but after completing my return ride it's not showing anything even the amount is not showing its happened 3rd time . And customer support number is not”
- “City change”
- “Driver is not returning money”
Employment Question:
- “Job car driving”
- “Job on 4 wheeler Tempo”
- “Job”
Cards Question:
- “Atm card missing cab”
- “My atm card missing”
- “Adhaar card not uploaded”
Other Question:
- “Driver behevihar very hard”
- “Driver extra cash 662”
- “Miss my phone in cab”
Compare Ola Cabs Customer Service To
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