Ola Cabs Reviews

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New Reviewer

Already paid cash to my driver

I paid the driver by cash a fare of 154/- Rupees towards my last ride. But, I'm notified through sms to make the payment online.

User's recommendation: Confirm with the driver to close the ride you are paying by cash.

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ID
#2992219 Review #2992219 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Paid already to the driver

Already ride fare paid but showing balanc &;;; asking to pay before booking new ride otherwise it will be added to the new ride fair Find attached gpay receipt
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ID
#2992201 Review #2992201 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No resolution till date inspite of multiple reminders

Nothing done by ola. Noome contacted me either. The customer care is useless nd disconnectd the call post hearing issues. No solution till nowNothing done by ola. Noome contacted me either. The customer care is useless nd disconnectd the call post hearing issues. No solution till now
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ID
#2992193 Review #2992193 is a subjective opinion of poster.
Loss
$200
Preferred solution
Full refund
New Reviewer

To update KYC

I cancelled my trip last 2 years back for which I have to pay Rs 150 . I tried to book cab but app is saying to pay first 150 rs and update your kyc with cab driver. I tried with almost driver to update KYC but they are unable to do so. Kindly support to update KYC and re activate my account 0957247****
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ID
#2992166 Review #2992166 is a subjective opinion of poster.
Preferred solution
Update my KYC please
New Reviewer

Ola complaint calling:+ 98'27'14'249'3:;;+ booking showing is pending please help Allah supporting refund my amount and application not accept.. .

Ola complaint calling:+ 98'27'14'249'3:;;+ booking showing is pending please help Allah supporting refund my amount and application not accept.. . Ola complaint calling:+ 98'27'14'249'3:;;+ booking showing is pending please help Allah supporting refund my amount and application not accept.. . Ola complaint calling:+ 98'27'14'249'3:;;+ booking showing is pending please help Allah supporting refund my amount and application not accept.. . Ola complaint calling:+ 98'27'14'249'3:;;+ booking showing is pending please help Allah supporting refund my amount and application not accept.. . Ola complaint calling:+ 98'27'14'249'3:;;+ booking showing is pending please help Allah supporting refund my amount and application not accept.. .

User's recommendation: Ola complaint calling:+ 98'27'14'249'3:;;+ booking showing is pending please help Allah supporting refund my amount and application not accept.. . .

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ID
#2992135 Review #2992135 is a subjective opinion of poster.
Pros
  • Booking pending payment due showing
  • Please help team
Cons
  • Customer not support
Loss
$172
Preferred solution
Full refund
New Reviewer

I charged by cash and OLA money as well

I charged by cash and OLA money as well. Please provide me solution as soon as possible. Driver charged me after deducting from OLA money
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ID
#2992115 Review #2992115 is a subjective opinion of poster.
Loss
$580
Preferred solution
Full refund
New Reviewer

I have paid cash but still showing payment pending

I paid cash but in your app showing payment pending. Your application need to reviewed and updated. Process deviation in your app

User's recommendation: User friendly software and also access to your customer care officer. I hv been trying to resolve this issue but vain.

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ID
#2992105 Review #2992105 is a subjective opinion of poster.
Pros
  • Amount deducted from my account
Cons
  • Customer service and refund policy
Preferred solution
Let the company propose a solution

Pending Payment isssue

On 19.10.2021 I was booked ola auto from nizamuddin railway station to E 47 Pusa campus IARI new delhi and fare was Rs. 156.00 .After complete of my ride I paid Rs. 156.00 to driver in cash. After that ola is sending message again to pay Rs. 156.00 and showing in ola app to pay pending payment. Pl update yr side so it should not show pending payment.
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ID
#2991893 Review #2991893 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
New Reviewer

Not able to book ola

I paid the driver for the last ride but it is showing as pending payment. I need to book a cab which is not happening what do I do??
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ID
#2991864 Review #2991864 is a subjective opinion of poster.
Preferred solution
Need to be able to book cab in the future
New Reviewer

My trip is ended but still showing ongoing

My trip is ended yesterday itself. But my Ola app shows its still ongoing. Kindly help me to resolve this issue. Thank you very much
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ID
#2991088 Review #2991088 is a subjective opinion of poster.
Preferred solution
Want to end my trip which still shows ongoing past 24 hrs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account related

Hi actually in last 3 rides unfortunately I was selected Ola money but my Ola money was in inactive so I had paid the payments in cash to drivers. So, now while booking ride it was showing last payment was incomplete and I can't able to book another rides right now. So, plz try to solve my issue. Thank u.
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ID
#2990849 Review #2990849 is a subjective opinion of poster.
Location
Hyderabad, Telangana
New Reviewer

Payment related issues

I have paid the driver in cash of Rs 1265 as per the bill. Still due is showing in the app. Need to resolve the issue.
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ID
#2990725 Review #2990725 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
New Reviewer

Done payment in cash still showing pending

I have booked ola and done payment in cash still showing payment of rs.100 pending.CRN.NO.is 569021****

User's recommendation: Never book ola cab.

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ID
#2990711 Review #2990711 is a subjective opinion of poster.
Pros
  • Number no answer
Cons
  • Could not able to contact customer care number
  • Refund my money
  • There is no section for add complaint on outstanding dues
Preferred solution
Full refund
New Reviewer

I was charged twice during 1 trip

I charged twice during a trip. I visit to support thrice but still didn't received back. All Mobile no. Is not working.pl suggest.
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ID
#2990418 Review #2990418 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
New Reviewer

No response at all.

I mailed you plenty of times, but of no use..... Now from today onwards don't blame me for any complication. Vinod Razdan 991158****

User's recommendation: 50:50.

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ID
#2990384 Review #2990384 is a subjective opinion of poster.
Preferred solution
Apology